AI automation and AI agents for Sydney businesses
Tech9Design builds AI agents and automated workflows that take repetitive work off your team: quoting, follow-ups, bookings, data entry and reporting. Nova, the agent on our home page, is one we built for ourselves.
What's included
AI agents for customers
Agents that answer enquiries, qualify leads and book jobs on your website and other channels.
Workflow automation
Quotes, follow-ups, reminders and handovers that run on their own once a trigger happens.
Data entry and reporting
Information entered once and passed to every system that needs it, with reports produced automatically.
Built around your tools
Automations connect to the software you already use instead of replacing it.
Human checkpoints
Anything that matters, like sending a quote or a refund, can wait for a person to approve it.
Measured results
We agree what success looks like up front and measure the time and errors saved.
How a project runs
Every project begins with a clear goal and a growth plan. From there it's four steps.
Goal and plan
We learn how your business runs, agree what success looks like and map the shortest path to it.
Design
Interfaces, brand and flows designed and tested with you before a line of production code is written.
Build and connect
We build the site, software or automation and wire it into the tools you already use.
Launch and look after
We go live, measure what changed and keep improving it, with support when you need it.
Questions about ai automation and ai agents
What can AI automation do for a small business?
The best starting points are tasks your team repeats every day: answering common enquiries, sending quotes and follow-ups, booking appointments, moving data between systems and producing reports.
What is an AI agent?
An AI agent is software that can understand a request, decide what to do and take an action, like answering a customer, filling in a quote or booking a job. Nova, on our home page, is an example.
Will AI replace my staff?
That's not how we approach it. We automate the repetitive parts of a job so your team spends more time with customers, and we keep people in charge of decisions that matter.
How do I know if automation is worth it?
Start with one process that eats the most time. We map it, estimate the time it costs you now, and only build when the numbers stack up.
Let's talk.
Tell us what's slowing your business down. We'll come back to you with a straight answer on what it would take.
- Phone
- 0401 907 944
- Offices
- Gregory Hills, NSW 2557
- Breakfast Point, NSW 2137